Privacy and Cookies Policy
Focally Private Limited (“Focally“) is dedicated to safeguarding the privacy of visitors and users (“Visitors,” “you,” or “your“) of our website Focally.in and/or mobile application (collectively referred to as the “Website”) as well as those who utilize our services and products. We strive to make the Website a secure and pleasant environment for everyone.
This privacy and cookie policy (the “Policy“) outlines:
– The information Focally collects through the Website or by other means, hosted and operated in India and outside India.
– The data gathered from employees, third parties, business partners, or vendors.
– The role and use of cookies and similar technologies on the Website.
– The security measures Focally implements to protect the information collected through the Website or other methods.
This Policy also applies to any information collected by Focally through other means, including during your use of our services and products, or by any parent or subsidiary entities (“Other Entities“) during your employment or business relationship with Focally. Visitors are encouraged to review this Policy before using the Website. By accessing the Website, you agree to the terms outlined in this Policy and the cookies policy available at Focally.in .
Categories of personal data we collect.
Focally might collect three primary types of information:
“Personal data”: This is data that can be used to identify an individual.
“Sensitive Personal Data and Information”: This includes personal details such as passwords, financial information, medical records, and other data as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”).
“Aggregated Information”: This is data that cannot be used to identify an individual.
Focally collects your Personal Data only when you voluntarily provide it, such as when you contact Focally through the Website, fill out a form to apply for a vacancy, request a visit to Focally’s manufacturing plant, explore business opportunities, respond to surveys and polls, participate in contests, sweepstakes, raffles, and similar promotions, sign up for email updates and announcements about Focally products and special promotions, or purchase Focally merchandise. Additionally, Personal Data will be collected if you make a purchase of any product or merchandise available through the Website (“Transaction”). We collect the following categories of personal data on our website:
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Location information
- IP address
- Email address
We may also gather sensitive personal data or information (“SPDI”) about you when you access and use the Website, products, or merchandise. By using the Website, purchasing products or merchandise, or providing us with your information, you agree to the storage, processing, transfer, and disclosure of your Personal Information and SPDI in line with the terms of this Policy.
When you visit the website, server log files, cookies, and third parties that the Focally has partnered with to offer services may allow the Focally to collect anonymous information about you.
Your Internet Service Provider (ISP) automatically assigns an identification number to your computer, known as your Internet Protocol (IP) address. Every time you visit the website, this number is automatically recognized and recorded in the Focally server log files, along with the time(s) and page(s) that you visited. The Focally uses the IP addresses of all visitors to determine how often the website is used, to help identify server issues, and for administrative purposes. IP addresses may also be used by Focally for communication purposes or to deny access to visitors who violate the website’s terms and conditions of use, policy, or cookies. IP address collection is a routine procedure carried out on many websites.
Cookies are small pieces of data that a web server transfers to a user’s computer for record-keeping purposes. These are widely used across the industry and help facilitate ongoing access to and usage of a specific website. Cookies do not harm your computer system or files, and only the website that placed a particular cookie on your system can read, modify, or delete it. If you prefer not to have your information collected through cookies, most browsers offer a simple procedure that allows you to delete existing cookies, automatically reject them, or choose whether to accept or decline the transfer of specific cookies to your computer system. However, please be aware that declining cookies may limit your ability to access certain parts of the Website.
Why we process personal data?
We process personal data for the following purposes:
- To operate and maintain our service.
For internal business needs, such as monitoring and analyzing its operations or keeping track of personnel, Focally may additionally use the Personal Information and SPDI of its Visitors. The demographic data and other publicly accessible information, together with additional information gathered by Focally from other online or offline sources, may be merged with the Personal Information and SPDI that were gathered.
- To notify you about changes to our service.
When you use the website to complete a Transaction, like ordering goods or merchandise, Focally may gather payment information from you in connection with that Transaction in addition to other Personal Information like your shipping address for goods or merchandise shipped from the Website. To fulfill your purchase, if applicable, and to complete the transaction, Focally may utilize your payment or personal information. If it becomes essential to complete your transaction (processing a credit card payment, for example), the Payment Information may also be disclosed to third parties.
- To provide customer support.
- To gather analytical data to improve our service.
Focally retains the right to use your SPDI and Personal Information to give you updates and announcements about Focally’s products and exclusive offers by email, SMS, or WhatsApp.
- To monitor the usage of our service.
- To detect, prevent and address technical issues.
Focally collaborates with outside companies that offer a range of services, such as payment card processing, website hosting, data analysis, newsletter services, advertising, other administrative support, and services that improve user experience. In order to help these third parties carry out the provision of such services, Focally may share your Personal Information and SPDI with them as needed. These outside service providers could be found in India or elsewhere. Additionally, the producer of the things you order or purchase from the website, as well as organizations in charge of delivering such items to you, may get your Personal Information and SPDI.
- To communicate with you.
If Focally determines that it must do so in order to: (i) enforce the Terms and Conditions of Use; (ii) comply with legal process or governmental requests; (iii) protect our operations; (iv) protect the rights, privacy, safety, or property of Focally, you, or others; or (vi) allow itself to pursue available remedies or limit damages that it may sustain, Focally may disclose your Personal Information and SPDI.
- In order to improve website security, monitor the popularity of specific pages, track the effectiveness of our email notifications, gauge website traffic, and gather other usage data, Focally may analyze aggregated information. These uses will enable Fcoally to better serve its visitors with content that is catered to their interests, enhance the website and its related services, and improve overall visitor experience. Subject to the conditions of this Policy, Focally may also share the Aggregated Information with its Other Entities and outside parties in order to provide these services or to complete your transactions on the website.
How we collect your personal data?
There are two ways in which we collect data:
- Data provided directly by you.
- Data collected through third-party services.
We collect data directly from you during your communication with us regarding our services, such as technical support threads. This is the data that you provide to us.
In addition to the data that you provide, we also use third-party tools to facilitate, operate, and manage our website. These tools use cookies and other tracking technologies. However, the third-party tools that we use will only insert cookies and other tracking technologies with or without your explicit consent.
Additional policies.
To guard against the loss, abuse, and change of the data under its control, Focally has put in place suitable security procedures and tools. Every time a Visitor enters their credit card number, their browser transmits it in an encrypted format utilizing the industry-standard SSL (secure socket layer) encryption technique. Although Focally makes every effort to safeguard the Personal Information and SPDI of its visitors, Focally is unable to ensure the security of any information sent to Focally over the website or in connection with it. You should notify Focally of any concerns as soon as possible by contacting us using the information on the “Support page,” if you have reason to think that your interaction with Focally is no longer secure (for instance, if you think that the security of any account you may have with Focally has been compromised).
The website and its contents are not meant to be used directly or independently by children under the age of eighteen; rather, they are meant for a wide audience. Should you, as a minor, wish to access this website or buy any goods (if offered for sale via this website), please ask your parents or legal guardians to fulfill the required registration procedures and finalize the transaction. If a child under the age of eighteen uses this website or any of its services, they must do so under the supervision of a legal guardian or parent. Focally does not proactively reach out to minors under the age of eighteen to advertise its exclusive deals or for commercial objectives. Additionally, Focally does not intentionally gather SPDI and Personal Information from minors younger than 18.
Links to external websites may be found on the website. These linked websites (including those of Focally Other Entities) are not governed or overseen by Focally, and Focally disclaims all liability for the privacy policies, materials, or information found on any linked website that is owned or operated by a third party. These links are merely provided by Focally for convenience, and Focally does not necessarily support the websites to which it offers links. Your transaction will take place on the third party’s website (not the Website) if you provide your SPDI, Payment Information, or other Personal Information through any such third party website. The third party will collect and manage the Personal Information and SPDI you provide, and it will be governed by its privacy policy. It is imperative that prior to providing any Personal Information, SPDI, or Payment Information on their websites, you become acquainted with the privacy rules and practices of those third parties.
In the event of a merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Focally assets or stock, including without limitation in connection with any bankruptcy or similar proceedings, Focally reserves the right to transfer any and all information that it collects from the Visitors to a third party.
Third-Party Payment Processors.
When you subscribe to our services, third-party providers will be authorized to process your payment information. In these situations, we do not have access to your payment details. Instead, the third-party processors responsible for your payments, will have access to your data:
- Phonepe Payment Solutions.
With whom we share the collected personal information
To facilitate and make our website accessible to visitors, we engage third-party companies and individuals (‘Data Processors’) who may require access to your personal information. These tools may use cookies and other tracking technologies:
- Google Analytics
- Cloudflare
- Azure
- AWS
Please note that these service providers only have access to your personal information to perform the tasks we have assigned to them, and they are obligated not to disclose or use it for any other purpose.
Some of these third-party service providers may track your online behavior over time and across different internet websites or online services. However, we do not have control over their data collection practices or the use of your personal information. Therefore, we encourage you to review their privacy policies before consenting to the use of their services on our website.
Focally's rights.
Without giving previous notice, Focally maintains the right to modify this Policy as well as any other rules or practices pertaining to the handling of data gathered via the Website. Any modifications to the Policy will take effect as soon as they are posted on the Website. By using the website after such modifications, you agree to the updated Policy as it was in force at the time.
The only official description of Focally’s procedures regarding the gathering of Personal Information and SPDI via the Website or other channels, as well as how Focally uses that information, is this Policy. This Policy shall not be superseded or modified by any summaries of this Policy produced by third-party software or in any other way (e.g., in relation to the Platform for Privacy Preferences, or “P3P”), nor shall they have any legal force or effect or binding status on Focally.
You agree to the terms of this Policy and to the use and handling of Personal Information and SPDI, including Payment Information by Focally, for the purposes and in the manner specified above by using this website or by requesting or using any products and services. If this Policy is modified, Focally will do all within its power to notify you of the changes by updating the Policy and cookies page on the website. You acknowledge that all of the information you give us is voluntary. Your affirmative consent is required for the collection, use, and dissemination of SPDI and Personal Information. By using this form, you are giving us permission to use, collect, and disclose SPDI and Personal Information.
Additionally, by accepting the terms of this agreement, you grant third parties permission to store and process your Personal Information and SPDI at any place, inside or outside of India. When transferring the SPDI to a third party, the Company will do all within its power to guarantee that the recipient receives the same degree of data protection as required by Indian law. You give us permission to transfer, share, and disclose such Personal Information or SPDI in line with this Policy by continuing to use the Website, its products, or services.
This Policy governs your visit and any privacy issue. The laws of the Republic of India shall govern and be interpreted in conformity with the aforementioned Policy. It is also irreversibly and unconditionally accepted that the courts in Delhi, India will be the only ones with the authority to hear cases involving issues that may arise from the same.
Contacting us
If you have any questions about our Privacy Practices or this Policy, our Data Protection Officer contact details are:
- Email Hovering icon in the right end corner or form section in the support page
- Website: Support – Focally (focally.in)
Security of your personal information.
We understand how important it is to keep your personal information secure. To protect your data, we implement the following technical measures:
- Encryption
- Anonymization
- Redundancy
- Backups
We also ensure that our sub-contractors are aware of our privacy policy and receive regular updates on our security practices. We recommend that you use a strong and unique password, keep it confidential, and log out of your account on shared computers to safeguard the security of your personal information. At our company, we take the security and privacy of your data seriously and work hard to keep it safe.
Location and transfer of your personal information.
We may or will utilize several third-party service providers, including:
- Google Analytics
- Cloudflare
- Azure
- AWS
These providers are considered our data processors and are contractually bound to keep your personal information secure and confidential. They may only use your data for the purposes outlined in our agreement with them.
We store your data in the following locations:
- European Union or adequate countries
However, some of these third-party service providers may be located in countries outside these locations. In such cases, we ensure that your data is transferred based on appropriate safeguards, such as adequacy decisions, standard contract clauses, or another transfer tool. We take all reasonable steps to ensure that your data is treated securely and that no transfer of your personal data will take place to an organization or a country unless adequate controls are in place to safeguard your data and other personal information. We are committed to maintaining the security of your personal information and protecting your privacy rights.
Smart wearables and electronics data usage terms.
When you use a Focally Wearables product or service, information is gathered about you, such as your name, date of birth, address, account number, photo, and the place and time of your product or service access but not limited to just these information. Your personal information will only be gathered and used by Focally Wearables for the reasons specified in this policy.
Additionally, we might gather private and sensitive information about how you use Focally Wearables. Sensitive personal data or information of an individual is defined as personal information about that individual pertaining to: Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”).
- Passwords.
- financial data, including bank account, credit and debit card, and other payment instrument details;
- physical, physiological, and mental health conditions;
- sexual orientation;
- medical records and history;
- biometric data;
- any information related to the aforementioned clauses that was given to the corporate body in order for it to provide services;
- and any information that the corporate body received under the aforementioned clauses in order to process, store, or process under a lawful contract or otherwise.
- we may collect and use account number, Avatar, nickname, sex, time zone, language and locale data. Shopping related information: The next purchase firmware equipment, we will collect your shopping related information.
Device data:
When you use Focally Wearables Sync device data, we record personal data, including but not limited to activity information, sleep patterns, heart rate, weight, Call Information: When you use the caller, SMS prompt function, you will get calls, SMS status. If you have permission to obtain contact information, it will be displayed when the appliance receives incoming calls and SMS. However, your contacts and other related data are not stored.
When you browse the Focally Wearables server, our server automatically records a number of record data, including but not limited to: IP address, browser type, browser language, reference source page, operating system, timestamp, and click Stream data. Device information: When you connect a hardware device using Focally Wearables, including but not limited to the unique identifier of the appliance, the version and the approximate geographic location of data (not personal data) will be transferred to the server. The above data collection may also apply to your update system or software, restore the original settings, and so on.
You agree to share your personal data on:
- Registered app account: Personal data collected via app will be used to create personal accounts and user data pages.
- Calculated motion results: We use personal body data to accurately calculate motion results.
- Provides Focally Wearables services: The appliance data will show the user the data associated with it.
- Display caller information: When you receive a call, text message, the device will display the caller’s data.
- To determine if your phone is supported: Mobile information will be used to determine whether your phone can use Focally Wearables.
- Provide network related services. We will use the network type, the network signal and so on prompts the user to download the updated version in the different network environment.
- Provides location-based services. The location data is used to record the position in the move during the use of Focally Wearables. For example, when you record running tracking information through the Focally Wearables running function, use location-based advertising, use location to optimize weather features, or request map information, and your location information is sent back to Focally Wearables so Focally Wearables can provide you with accurate content.
Optimization Service: We use record data to improve service quality. Provides device management: This type of data provides for the management of bundled devices. Improve software Stability: Collect fault records for analysis of software quality to provide better service.
Adults are the target market for our offerings. Without permission from a parent or guardian, a youngster is not allowed to create their own user account. When parental agreement is obtained to collect a child’s personal information and SPDI, we will only use or disclose the information if the law permits it, the kid is protected, or the parent or guardian specifically agrees. We consider everybody under the age of eighteen to be a child, despite the fact that local laws and conventions define children differently. We shall make every effort to remove the pertinent information as quickly as we can if we find ourselves gathering the child’s personal information and SPDI without first obtaining verifiable parental approval.
Third parties are not obligated by this policy, and we have no control over their privacy or data protection policies. Before providing personal information and SPDI to third parties, please review these third-party privacy rules. You agree to the terms stated below and hereby give us or third parties permission to store and process your personal information and SPDI at any place, inside or outside of India.
Cookies.
We occasionally store little data files called cookies on mobile devices and other computing equipment to make sure the site functions. A network server may save a simple text file called a cookie on a computer or mobile device. A Cookie’s contents are only accessible to the server that generated it. For your mobile, web, or other application, each Cookie is specific. Identifiers, site names, and a few digits and characters are typically included in cookies.
We can store user preference data thanks to cookies. In order to enhance user experience, the majority of Internet service providers allow cookies. Cookies allow you to save information about a user’s single or numerous accesses (session and persistent cookies, respectively). Cookies allow you to store configurations for your mobile device, including language, personal information, and other data. This implies that consumers won’t have to change their choices with every visit. When a user accesses a mobile device without cookies, the device is treated like a fresh browser window each time.
Websites and products use cookies for many different purposes, including but not limited to:
• Get information about the traffic on our website
• Provide you with essential functionalities of our website
• Track your browsing behavior
• Track your engagement with social plugins
• Collect information about how users use our website
• Remember your preferences for our website
• Personalize content and advertisements.
We use cookies according to applicable national and international laws. This cookie declaration/policy aims to inform you about our use of cookies, what types of cookies we use, and why we use them. We are committed to full transparency regarding your privacy while using our website. In the rest of this cookie declaration, you’ll find all the essential information about it.
We use the following types of cookies:
• Essential
• Social Media
• Analytics
• Customer Interaction
• Advertising
• Audio/Video Player
You may delete or disable cookies through your browser settings. However, you should keep in mind that deleting or disabling cookies may lead to inconvenience while using our website that would not have happened if you consented to the use of cookies.
On the following links, you’ll find information about how to delete or disable cookies from your browser settings:
Focally Private Limited may change this cookie declaration at any time without prior notice. That may happen due to changes in cookie regulations, changes in our website, or another reason. Ensure to check out this cookie declaration regularly to stay updated for any changes.
Disclaimer.
This website’s content is intended only for general informational purposes. Focally private Limited provides the information. Although we try to keep the information accurate and up to date, we make no warranties or representations of any kind, either explicit or implied, regarding the website’s availability, suitability, completeness, accuracy, or reliability, or the information, goods, services, or related graphics it contains for any purpose. You consequently absolutely assume all risk associated with any reliance you may have on such material.
We disclaim all liability for any loss or harm resulting from the use of this website, including but not limited to indirect or consequential loss or damage, or any loss or damage at all resulting from the loss of data or profits.
You can link to other websites that are not managed by Focally Private Limited using this website. The availability, nature, and content of those websites are beyond our control. Any links provided do not necessarily indicate endorsement or recommendation of the opinions contained within.